I think my router is broken

Marcren — Sun, 20 Oct 2024 08:54:25 GMT

I've tryed to reset the router and unplugged and plugged it back in but nothing connects to it, I have 3 green lights but no connection

Re: I think my router is broken

caesarome — Sun, 20 Oct 2024 09:27:23 GMT

First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

topic I think my router is broken in Broadband

I think my router is broken

Re: I think my router is broken