https://helpforum.sky.com/t5/Broadband/New-max-Hub-TV-connection-issues/m-p/4789854#M430497 Check says WiFi and connection good on new Max hub phone connects but not TV any help please I have tried WPS Thu, 17 Oct 2024 20:52:38 GMT Carol95 2024-10-17T20:52:38Z https://helpforum.sky.com/t5/Broadband/New-max-Hub-TV-connection-issues/m-p/4789854#M430497 Check says WiFi and connection good on new Max hub phone connects but not TV any help please I have tried WPS Thu, 17 Oct 2024 20:52:38 GMT https://helpforum.sky.com/t5/Broadband/New-max-Hub-TV-connection-issues/m-p/4789854#M430497 Carol95 2024-10-17T20:52:38Z https://helpforum.sky.com/t5/Broadband/New-max-Hub-TV-connection-issues/m-p/4789993#M430540 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4049690">@Carol95</a>&nbsp;if your TV is an older Samsung model the cause could be the improved WiFi security on the new hub. While most every older device that support WPA2 will,connect to the WPA3T default setting in the new hub a few wont inclluding some Samsung TVs The solution is to go into the My Sky app find the settings for your Sky Max hub click on Advanced Settings then WiFi security and change the setting to WPA2. If you have any Apple devices they may then moan abiut weal security but thecrisk is very small .</P> Fri, 18 Oct 2024 07:11:36 GMT https://helpforum.sky.com/t5/Broadband/New-max-Hub-TV-connection-issues/m-p/4789993#M430540 Chrisee 2024-10-18T07:11:36Z