topic No internet in Broadband

No internet

Kate152 — Thu, 17 Oct 2024 17:31:56 GMT

On my sky q box it says there's no connection to the internet. It seems to connect for a second then it disconnects.

Re: No internet

Addie15 — Fri, 18 Oct 2024 07:45:17 GMT

Hi there, @Kate152. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: No internet

Mr+Flibbles+86 — Sun, 20 Oct 2024 08:16:13 GMT

We are still looking to help you @Kate152 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks