topic Re: Low speeds in Broadband

Low speeds

Macey4 — Tue, 15 Oct 2024 16:34:26 GMT

I am not getting anywhere near my package speeds(500mbps). I have speed tested it and only get 14mpbs max. The router is set up correctly and there are no visual issues.

Re: Low speeds

jamesn123 — Wed, 16 Oct 2024 13:29:26 GMT

@Macey4 What device are you testing on

Re: Low speeds

Macey4 — Wed, 16 Oct 2024 15:05:34 GMT

Hi,

2 seperate iPhones both came back below 250mbps and a ps5 came back at 7mbps.

Re: Low speeds

jamesn123 — Wed, 16 Oct 2024 15:10:38 GMT

@Macey4 The quoted 500mbps figure is for ethernet connected devices, not WiFi. The speeds your getting with your iPhones of around 200mbps is perfectly acceptable for the service. If you have the Sky WiFi max addon Sky will only provide boosters at a speed lower than 25mbps in each room.