Our WiFi isn’t reaching to our second bedroom

Thornprajan — Wed, 16 Oct 2024 09:00:04 GMT

We've recently moved to a new home and our WiFi seems to be running fine as we done a test, however we're not able to connect to the WiFi from certain rooms in the house even though we have the super fast broadband package e.g. the second bedroom which is further away from the actual broadband.

Re: Our WiFi isn’t reaching to our second bedroom

TimmyBGood — Wed, 16 Oct 2024 09:10:53 GMT

@Thornprajan

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

topic Our WiFi isn’t reaching to our second bedroom in Broadband

Our WiFi isn’t reaching to our second bedroom

Re: Our WiFi isn’t reaching to our second bedroom