topic Re: Daily drop out in Broadband https://helpforum.sky.com/t5/Broadband/Daily-drop-out/m-p/4787880#M429971 <P>That was the last drop.&nbsp; It tends to drop once a day.&nbsp; It used to be a rare event but it has been occurring daily lately.&nbsp; Having said that, I haven't had one yet today.</P> Tue, 15 Oct 2024 15:55:27 GMT NorthWolf 2024-10-15T15:55:27Z Daily drop out https://helpforum.sky.com/t5/Broadband/Daily-drop-out/m-p/4787089#M429722 <P>Hi all</P><P>&nbsp;</P><P>I seem to suffer a daily drop out which is affecting my work as I work from home lecturing.&nbsp; Today's stats are below.&nbsp; Any ideas?</P><P>&nbsp;</P><DIV class=""><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="NorthWolf_0-1728933592034.jpeg" style="width: 400px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/104624i39AA622594CFBA23/image-size/medium?v=v2&amp;px=400" role="button" title="NorthWolf_0-1728933592034.jpeg" alt="NorthWolf_0-1728933592034.jpeg" /></span><P>&nbsp;</P></DIV> Mon, 14 Oct 2024 19:20:00 GMT https://helpforum.sky.com/t5/Broadband/Daily-drop-out/m-p/4787089#M429722 NorthWolf 2024-10-14T19:20:00Z Re: Daily drop out https://helpforum.sky.com/t5/Broadband/Daily-drop-out/m-p/4787868#M429966 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2994911">@NorthWolf</a>&nbsp;</P> <P>From the time of posting your stats your hub had been up for 6hrs without drops. When was the last time you'd noticed a drop?</P> Tue, 15 Oct 2024 15:46:58 GMT https://helpforum.sky.com/t5/Broadband/Daily-drop-out/m-p/4787868#M429966 jamesn123 2024-10-15T15:46:58Z Re: Daily drop out https://helpforum.sky.com/t5/Broadband/Daily-drop-out/m-p/4787880#M429971 <P>That was the last drop.&nbsp; It tends to drop once a day.&nbsp; It used to be a rare event but it has been occurring daily lately.&nbsp; Having said that, I haven't had one yet today.</P> Tue, 15 Oct 2024 15:55:27 GMT https://helpforum.sky.com/t5/Broadband/Daily-drop-out/m-p/4787880#M429971 NorthWolf 2024-10-15T15:55:27Z Re: Daily drop out https://helpforum.sky.com/t5/Broadband/Daily-drop-out/m-p/4787913#M429984 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2994911">@NorthWolf</a>&nbsp;</P> <P>Does the router reboot on its own or do you do it?</P> Tue, 15 Oct 2024 16:24:38 GMT https://helpforum.sky.com/t5/Broadband/Daily-drop-out/m-p/4787913#M429984 jamesn123 2024-10-15T16:24:38Z Re: Daily drop out https://helpforum.sky.com/t5/Broadband/Daily-drop-out/m-p/4787922#M429987 <P>It resets on its own.</P> Tue, 15 Oct 2024 16:40:43 GMT https://helpforum.sky.com/t5/Broadband/Daily-drop-out/m-p/4787922#M429987 NorthWolf 2024-10-15T16:40:43Z Re: Daily drop out https://helpforum.sky.com/t5/Broadband/Daily-drop-out/m-p/4788579#M430144 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2994911">@NorthWolf</a>&nbsp;</P> <P>Sounds like a faulty router then. I would call Sky and tell them, they should send you a new one. Alternatively I can escalate your post to chat with a Sky rep on here if you prefer.</P> Wed, 16 Oct 2024 13:26:38 GMT https://helpforum.sky.com/t5/Broadband/Daily-drop-out/m-p/4788579#M430144 jamesn123 2024-10-16T13:26:38Z Re: Daily drop out https://helpforum.sky.com/t5/Broadband/Daily-drop-out/m-p/4788591#M430151 <P>Many thanks for your help.&nbsp; I will contact Sky and see if I can get a new router.</P> Wed, 16 Oct 2024 13:43:52 GMT https://helpforum.sky.com/t5/Broadband/Daily-drop-out/m-p/4788591#M430151 NorthWolf 2024-10-16T13:43:52Z