https://helpforum.sky.com/t5/Broadband/Internet-not-working-despite-saying-it-s-fine/m-p/4787772#M429938 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4217321">@ShellR</a>&nbsp;the online test tells you the posituon when the lastvroutine test was run so can be out of date. However this troublecshooter should help,you find tge help,you need&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Tue, 15 Oct 2024 14:08:44 GMT Chrisee 2024-10-15T14:08:44Z https://helpforum.sky.com/t5/Broadband/Internet-not-working-despite-saying-it-s-fine/m-p/4787652#M429900 <P>All tests say my broadband and wifi is ok, all lights are green but nothing will connect so there is a problem.</P> Tue, 15 Oct 2024 12:18:05 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working-despite-saying-it-s-fine/m-p/4787652#M429900 ShellR 2024-10-15T12:18:05Z https://helpforum.sky.com/t5/Broadband/Internet-not-working-despite-saying-it-s-fine/m-p/4787772#M429938 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4217321">@ShellR</a>&nbsp;the online test tells you the posituon when the lastvroutine test was run so can be out of date. However this troublecshooter should help,you find tge help,you need&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Tue, 15 Oct 2024 14:08:44 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working-despite-saying-it-s-fine/m-p/4787772#M429938 Chrisee 2024-10-15T14:08:44Z