https://helpforum.sky.com/t5/Broadband/Broadband-keeps-going-down/m-p/4787707#M429918 This is happening more frequently. When do I receive a discount through your guarantee? Tue, 15 Oct 2024 13:09:54 GMT Bunecarlos 2024-10-15T13:09:54Z https://helpforum.sky.com/t5/Broadband/Broadband-keeps-going-down/m-p/4787707#M429918 This is happening more frequently. When do I receive a discount through your guarantee? Tue, 15 Oct 2024 13:09:54 GMT https://helpforum.sky.com/t5/Broadband/Broadband-keeps-going-down/m-p/4787707#M429918 Bunecarlos 2024-10-15T13:09:54Z https://helpforum.sky.com/t5/Broadband/Broadband-keeps-going-down/m-p/4787768#M429935 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3168034">@Bunecarlos</a>&nbsp;you are not talking to Sky by posting in the forum. Compensation kicks in after 2 full working days with out any service see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://www.sky.com/help/articles/auto-compensation" target="_blank">Customer Auto-Compensation | Sky Help | Sky.com</A></P> <P>&nbsp;</P> <P>Loads of people getting line drops currently mainly linked to the very heavy rain. However if you go into the Service Checker innthe My Sky app and click tontest the broadband connection the test can offer to book an engineer to check the line.&nbsp;</P> Tue, 15 Oct 2024 14:06:07 GMT https://helpforum.sky.com/t5/Broadband/Broadband-keeps-going-down/m-p/4787768#M429935 Chrisee 2024-10-15T14:06:07Z https://helpforum.sky.com/t5/Broadband/Broadband-keeps-going-down/m-p/4787832#M429958 <P>No rain in Scotland.</P> Tue, 15 Oct 2024 15:13:11 GMT https://helpforum.sky.com/t5/Broadband/Broadband-keeps-going-down/m-p/4787832#M429958 Bunecarlos 2024-10-15T15:13:11Z