topic Broadband slow in Broadband

Broadband slow

Knockout — Tue, 15 Oct 2024 09:42:10 GMT

Carried out speed test with 3rd party app DL Speed 32/28/31/30, UL speed 28/27/28/28.

Speed test within SKY Service checker and all as advertised contract is on Broadband Ultra fast1

Re: Broadband slow

Highlinder — Tue, 15 Oct 2024 14:44:40 GMT

@Knockout Are you using a wired or Wi-Fi device to run these tests?

Re: Broadband slow

Knockout — Tue, 15 Oct 2024 15:31:54 GMT

I am using a WI-Fi device, which is in the same room as the router to try and get a true speed

Re: Broadband slow

TimmyBGood — Tue, 15 Oct 2024 15:37:31 GMT

@Knockout wrote:

in the same room as the router to try and get a true speed

I'm afraid a wireless device just cannot do that: it's too subject to multiple variables including the specification of the device itself, the placement of the router, the local WiFi environment and even what the neighbours are doing.