topic Slow connection in Broadband https://helpforum.sky.com/t5/Broadband/Slow-connection/m-p/4787447#M429839 <P>I upgraded my plan with NOW to NOW powered my sky fibre broadband to get faster speed as my son was always complaining of his PlayStation lagging when playing fifa.&nbsp;<BR />But now I find it's even worse than before, I always have to disconnect from Wi-Fi for my phone to use the interent as it never loads, my sons PlayStation lags even worse than it did before. I am really not happy that I am paying double the amount I was before but it's a lot worse than it was before. Is there anything you can do please? If it cannot be improved I do not want to continue with the contract, I shouldn't have to pay for something I was told would make it better when it's made it ten times worse! I'd rather go back to paying half the amount and it working better. I will not be paying out the rest of contract as this is not my fault that I was promised it would improve my service and it hasn't!&nbsp;<BR /><BR /></P><P>kind regards</P><P>Candice</P> Tue, 15 Oct 2024 09:03:04 GMT Candice7 2024-10-15T09:03:04Z Slow connection https://helpforum.sky.com/t5/Broadband/Slow-connection/m-p/4787447#M429839 <P>I upgraded my plan with NOW to NOW powered my sky fibre broadband to get faster speed as my son was always complaining of his PlayStation lagging when playing fifa.&nbsp;<BR />But now I find it's even worse than before, I always have to disconnect from Wi-Fi for my phone to use the interent as it never loads, my sons PlayStation lags even worse than it did before. I am really not happy that I am paying double the amount I was before but it's a lot worse than it was before. Is there anything you can do please? If it cannot be improved I do not want to continue with the contract, I shouldn't have to pay for something I was told would make it better when it's made it ten times worse! I'd rather go back to paying half the amount and it working better. I will not be paying out the rest of contract as this is not my fault that I was promised it would improve my service and it hasn't!&nbsp;<BR /><BR /></P><P>kind regards</P><P>Candice</P> Tue, 15 Oct 2024 09:03:04 GMT https://helpforum.sky.com/t5/Broadband/Slow-connection/m-p/4787447#M429839 Candice7 2024-10-15T09:03:04Z