https://helpforum.sky.com/t5/Broadband/Broadband-keeps-going-Off/m-p/4786321#M429532 <P>Broadband keeps going off, now the voice light is orange</P> Mon, 14 Oct 2024 07:32:11 GMT Sg84 2024-10-14T07:32:11Z https://helpforum.sky.com/t5/Broadband/Broadband-keeps-going-Off/m-p/4786321#M429532 <P>Broadband keeps going off, now the voice light is orange</P> Mon, 14 Oct 2024 07:32:11 GMT https://helpforum.sky.com/t5/Broadband/Broadband-keeps-going-Off/m-p/4786321#M429532 Sg84 2024-10-14T07:32:11Z https://helpforum.sky.com/t5/Broadband/Broadband-keeps-going-Off/m-p/4786438#M429544 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2808650">@Sg84</a>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P>After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 14 Oct 2024 09:11:10 GMT https://helpforum.sky.com/t5/Broadband/Broadband-keeps-going-Off/m-p/4786438#M429544 caesarome 2024-10-14T09:11:10Z