https://helpforum.sky.com/t5/Broadband/Faulty-connection/m-p/4785979#M429448 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/269058">@John+Blair</a>&nbsp;</P> <P>&nbsp;</P> <P>There is an online line test that should allow you to book an engineer when it finds a fault, it is found in the Sky App when one is logged into account and using a 4G/5G mobile network to line test and diagnose and book an engineer.</P> <P>&nbsp;</P> <P>If it doesn't offer than service then you'll need to contact Sky by mobile phone when home phone doesn't work, there is a telephone number under contact Sky on website.</P> Sun, 13 Oct 2024 16:37:34 GMT mae-3 2024-10-13T16:37:34Z https://helpforum.sky.com/t5/Broadband/Faulty-connection/m-p/4785969#M429445 Hi, yet again we are having issues with broadband, either no connection or too slow, on for a maximum of 5 minutes since Friday. Phones intermittent connection &amp; differ ro that of TV. Can we book an engineer as done all online help &amp; keep getting cut off when ring. Thanks Sun, 13 Oct 2024 16:26:15 GMT https://helpforum.sky.com/t5/Broadband/Faulty-connection/m-p/4785969#M429445 John+Blair 2024-10-13T16:26:15Z https://helpforum.sky.com/t5/Broadband/Faulty-connection/m-p/4785979#M429448 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/269058">@John+Blair</a>&nbsp;</P> <P>&nbsp;</P> <P>There is an online line test that should allow you to book an engineer when it finds a fault, it is found in the Sky App when one is logged into account and using a 4G/5G mobile network to line test and diagnose and book an engineer.</P> <P>&nbsp;</P> <P>If it doesn't offer than service then you'll need to contact Sky by mobile phone when home phone doesn't work, there is a telephone number under contact Sky on website.</P> Sun, 13 Oct 2024 16:37:34 GMT https://helpforum.sky.com/t5/Broadband/Faulty-connection/m-p/4785979#M429448 mae-3 2024-10-13T16:37:34Z