WIFI MAX - ROOM COVERAGE

pab1510 — Sun, 13 Oct 2024 15:02:40 GMT

Hi, if I add Wifi Max, will it guarantee / ensure we have good wifi in every room of the house ?

Re: WIFI MAX - ROOM COVERAGE

Chrisee — Sun, 13 Oct 2024 15:45:38 GMT

@pab1510 read the guarantee here https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee carefully.

Re: WIFI MAX - ROOM COVERAGE

TimmyBGood — Sun, 13 Oct 2024 17:59:25 GMT

@pab1510 wrote:

Hi, if I add Wifi Max, will it guarantee / ensure we have good wifi in every room of the house ?

Essentially no: while they will make a reasonable attempt to achieve this, what's actually 'guaranteed' is a small refund if the specified minimum speed doesn't result from limited booster loan and a potential home visit. Domestic ISPs cannot offer a true guarantee to cover all property sizes and construction types without risking that the necessary hardware and installer time costs them more than their rather slim profit margin on an individual subscription allows for.

"We’ll guarantee you can get WiFi in every room, or we’ll give you your money back.

We’ll check the setup in your home if you’re not getting WiFi in every room. To improve your WiFi coverage, we might send you Sky Max Pods or book an engineer visit

Still can’t get WiFi in every room? We’ll give you money back that you’ve paid for one month's broadband subscription including Sky WiFi Max. And, if you want, you can cancel Sky WiFi Max without paying any early termination charges. "

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WIFI MAX - ROOM COVERAGE

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Re: WIFI MAX - ROOM COVERAGE