https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4785776#M429383 <P>Hi, I have attempted to repeatedly fix my broadband as I usually do, but unfortunately no luck, I have unplugged and disconnected several times. Please could someone advise.</P><P>the voice light is orange and there is no light on the Internet at all.&nbsp;</P> Sun, 13 Oct 2024 11:59:03 GMT Dani15 2024-10-13T11:59:03Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4785776#M429383 <P>Hi, I have attempted to repeatedly fix my broadband as I usually do, but unfortunately no luck, I have unplugged and disconnected several times. Please could someone advise.</P><P>the voice light is orange and there is no light on the Internet at all.&nbsp;</P> Sun, 13 Oct 2024 11:59:03 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4785776#M429383 Dani15 2024-10-13T11:59:03Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4785780#M429385 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4058348">@Dani15</a>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P>After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 13 Oct 2024 12:05:01 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4785780#M429385 caesarome 2024-10-13T12:05:01Z