https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4785475#M429280 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4214865">@Sharon1507</a>&nbsp;a red light is never a good sign. If the red light is on the fibre ONT on the wall which connects to your hub that means the gibre connection is down so needs to be reported to Sky so they can get it fixed.&nbsp;<BR /><BR /></P> <P>This link explains what the various leds on your hub indicate&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Sun, 13 Oct 2024 06:14:18 GMT Chrisee 2024-10-13T06:14:18Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4785304#M429238 <P>My WiFi is not working and I have tried all the trouble shooting and no help. The red light is on my box ?</P> Sat, 12 Oct 2024 17:44:09 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4785304#M429238 Sharon1507 2024-10-12T17:44:09Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4785475#M429280 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4214865">@Sharon1507</a>&nbsp;a red light is never a good sign. If the red light is on the fibre ONT on the wall which connects to your hub that means the gibre connection is down so needs to be reported to Sky so they can get it fixed.&nbsp;<BR /><BR /></P> <P>This link explains what the various leds on your hub indicate&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Sun, 13 Oct 2024 06:14:18 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4785475#M429280 Chrisee 2024-10-13T06:14:18Z