topic Wifi not working AGAIN in Broadband

Wifi not working AGAIN

5alive — Fri, 11 Oct 2024 22:54:06 GMT

Wifi down for last 20 mins, run a test and says everything looks good.. even today went down whilst I was working from home, continuing fault

Re: Wifi not working AGAIN

Tom-W19 — Sat, 12 Oct 2024 11:45:48 GMT

Hi @5alive

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Wifi not working AGAIN

Mr+Flibbles+86 — Mon, 14 Oct 2024 11:44:46 GMT

We are still looking to help you @5alive. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Re: Wifi not working AGAIN

5alive — Fri, 18 Oct 2024 17:30:38 GMT

Our WiFi is not working and lights on hub not all green, regular occurance