topic Re: Wi-Fi in Broadband

Wi-Fi

LeeCrockett — Tue, 08 Oct 2024 10:39:22 GMT

Hi. My internet keeps cutting out on all devices for a period of time and then comes back on after a few minutes. This happens on all devices. Sky, tv, phones. I have done the tests but they all come back saying everything is working.

Re: Wi-Fi

Tom-W19 — Wed, 09 Oct 2024 08:29:34 GMT

Hi @LeeCrockett

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Wi-Fi

Addie15 — Fri, 11 Oct 2024 08:52:06 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Re: Wi-Fi

LeeCrockett — Fri, 11 Oct 2024 09:27:45 GMT

It won't let me reply

Re: Wi-Fi

LeeCrockett — Fri, 11 Oct 2024 09:28:03 GMT

It's still doing it