https://helpforum.sky.com/t5/Broadband/New-Broadbad-Router/m-p/4782519#M428526 <P>I have received a new broadband router in the post that I did not order. There is a note in the box telling me not to install this until informed to do so. I they recevied an email to return equipment or I will be charged £53. I am asuming this is the old router? However I still dont know why I have received a new one in the first place or when to install this. Hope someone can help.</P> Wed, 09 Oct 2024 15:10:06 GMT josim5 2024-10-09T15:10:06Z https://helpforum.sky.com/t5/Broadband/New-Broadbad-Router/m-p/4782519#M428526 <P>I have received a new broadband router in the post that I did not order. There is a note in the box telling me not to install this until informed to do so. I they recevied an email to return equipment or I will be charged £53. I am asuming this is the old router? However I still dont know why I have received a new one in the first place or when to install this. Hope someone can help.</P> Wed, 09 Oct 2024 15:10:06 GMT https://helpforum.sky.com/t5/Broadband/New-Broadbad-Router/m-p/4782519#M428526 josim5 2024-10-09T15:10:06Z https://helpforum.sky.com/t5/Broadband/New-Broadbad-Router/m-p/4782524#M428528 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4211850">@josim5</a>&nbsp;</P> <P>&nbsp;</P> <P>What router did you have,,?</P> <P>Which one did they send out?</P> <P>Have you upgraded to full fibre?</P> Wed, 09 Oct 2024 15:13:42 GMT https://helpforum.sky.com/t5/Broadband/New-Broadbad-Router/m-p/4782524#M428528 cookiemonsteruk 2024-10-09T15:13:42Z