topic Re: Sky Booster in Broadband

Sky Booster

Suzanna100 — Fri, 09 Aug 2024 10:48:04 GMT

Hello,

So the Sky signal is teriible upstairs and my daughter is using all of her data. I have bought a Sky Booster. I have connected it and I have all 3 lights that are green. However, when I search for it on WIFI available networks, it is not there? Only my usual SKY hub. it is a 210 model? I have watched the video and followed the instructions to set it up.

What have I done wrong? What else do I need to do? I would be grateful for any help.

Thanks

Re: Sky Booster

jamesn123 — Fri, 09 Aug 2024 10:58:08 GMT

@Suzanna100

That is normal. The Sky booster clones the name & password of your Sky hub so that devices can seamlessly roam between your main hub and the booster. Have you checked the signal strength in your daughters room now? It should have improved providing you have positioned the booster close enough.

Re: Sky Booster

Suzanna100 — Sun, 11 Aug 2024 12:55:11 GMT

Thank you so much. I was confused. I've done a speed check and it has improved, thank you.

Re: Sky Booster

Carole+Lewis+14 — Wed, 09 Oct 2024 06:32:06 GMT

I need a Sky Booster battery for my Son's bedroom

Re: Sky Booster

Carole+Lewis+14 — Wed, 09 Oct 2024 06:33:43 GMT

I need a Sky booster battery for my Son's bedroom

Re: Sky Booster

Themilkman999 — Mon, 14 Apr 2025 07:47:48 GMT

Simply leave Sky. Get a Vodafone contract and router. All your problems should be sorted and for less money and more speed. You're welcome. Sky Max Hub by any chance ? [content removed]

Moderator note: language removed

Re: Sky Booster

Chrisee — Mon, 14 Apr 2025 06:30:44 GMT

@Themilkman999 oddly Vodafone customers also complain of similar issues and unlike Sky they have recently closed their customer forum . Glad you are happy with your new service but roughly twice as many Vodfone broadband customers per 100,000 complain to Ofcom than Sky's - see https://www.ofcom.org.uk/phones-and-broadband/service-quality/telecoms-and-pay-tv-complaints/