topic Hub return in Broadband

Hub return

avf288 — Tue, 08 Oct 2024 20:51:59 GMT

Iv returned my sky hub back with my sky q boxes all together they say not sent hub even though sky q boxes have returned and been taken off my account i have pictures to prove all boxed together and the email confirmation of the package been picked

Re: Hub return

caesarome — Tue, 08 Oct 2024 21:02:55 GMT

@avf288

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

Re: Hub return

Mr+Flibbles+86 — Wed, 09 Oct 2024 07:22:32 GMT

Thanks for escalating this. We’ve sent an invite to @avf288 to chat.