https://helpforum.sky.com/t5/Broadband/How-long-to-update-information/m-p/4781038#M428052 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1743679">@ArkAngel32</a>&nbsp;</P> <P>The agent is right, Sky are slow and it can take a few weeks at least. Just be patient and keep checking</P> Tue, 08 Oct 2024 09:02:27 GMT jamesn123 2024-10-08T09:02:27Z https://helpforum.sky.com/t5/Broadband/How-long-to-update-information/m-p/4776511#M426849 <P>Hi</P><P>&nbsp;</P><P>We live on a farm and our landlords have converted several old barns to dwellings.</P><P>The latest one was done a few months ago and it seems that Openreach have upgraded the poles in our area and he is getting full fibre service.</P><P>When I go through the Sky website without signing in my address comes up as full fibre available.</P><P>Yet on my Sky account it says I am already on the fastest speed I can get.</P><P>&nbsp;</P><P>I've phoned tonight and the operator i spoke to said it can take some time (4-6 weeks) for their system to be updated about the availability of an upgrade and that should try again in a week. Even though we have neighbours already on it (I don't know if they are with Sky or not)</P><P>&nbsp;</P><P>Does anyone know how long it takes for this system to be updated? It seems everything is in place for me to upgrade- it just needs someone to press the 'refresh' button lol.</P><P>&nbsp;</P><P>Thanks</P> Wed, 02 Oct 2024 17:19:06 GMT https://helpforum.sky.com/t5/Broadband/How-long-to-update-information/m-p/4776511#M426849 ArkAngel32 2024-10-02T17:19:06Z https://helpforum.sky.com/t5/Broadband/How-long-to-update-information/m-p/4781038#M428052 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1743679">@ArkAngel32</a>&nbsp;</P> <P>The agent is right, Sky are slow and it can take a few weeks at least. Just be patient and keep checking</P> Tue, 08 Oct 2024 09:02:27 GMT https://helpforum.sky.com/t5/Broadband/How-long-to-update-information/m-p/4781038#M428052 jamesn123 2024-10-08T09:02:27Z