topic Re: Home WiFi broadband isn’t working in Broadband

Home WiFi broadband isn’t working

Deriak4u — Mon, 07 Oct 2024 23:22:03 GMT

My home broad band isn't working and tried everything possible to rectify this like I do ..

Any reason for this?

the lights aren't all green and two amber lights on steadily ..

waited thinking it would come up and it hasn't for over 30mins now ...

Re: Home WiFi broadband isn’t working

Jon805 — Mon, 07 Oct 2024 23:31:22 GMT

Same here, done all the normal checks and I have two green lights and the centre one is constant orange.
done the check online with 4G to test the connection at my house and it says all is fine. Not sure if that's because my 4G is ok or not?

Re: Home WiFi broadband isn’t working

PeteSt — Mon, 07 Oct 2024 23:38:08 GMT

I have the Sky Max Hub, still only a green blinking light. No internet at all.

Re: Home WiFi broadband isn’t working

HA9 — Mon, 07 Oct 2024 23:40:18 GMT

Same here 😕

Re: Home WiFi broadband isn’t working

Essexman48 — Mon, 07 Oct 2024 23:43:39 GMT

Same here just one green light , app says problem with sky broadband

Re: Home WiFi broadband isn’t working

HA9 — Mon, 07 Oct 2024 23:45:09 GMT

Mine says all fine but obviously it isn't lol one amber light on...

Re: Home WiFi broadband isn’t working

Essexman48 — Mon, 07 Oct 2024 23:47:45 GMT

Should be working now

Re: Home WiFi broadband isn’t working

HA9 — Mon, 07 Oct 2024 23:51:30 GMT

Mine is still amber 😕

Re: Home WiFi broadband isn’t working

Jon805 — Mon, 07 Oct 2024 23:53:45 GMT

Mine's all good now, fast response from Sky. Thanks! 👍🏻

Re: Home WiFi broadband isn’t working

PeteSt — Mon, 07 Oct 2024 23:54:09 GMT

My one is ON now and I ha e internet, for now. You never know

Re: Home WiFi broadband isn’t working

Sianyp1996 — Mon, 07 Oct 2024 23:54:24 GMT

Mine is same, one amber light but app tells me there’s a problem then when I test all is fine lol?

Re: Home WiFi broadband isn’t working

Jensy — Tue, 08 Oct 2024 00:00:28 GMT

Mine too. Power and WiFi light green, voice light amber and no internet light at all, devices say there is a connection problem but MySky app says no issues after health check 🤷‍♀️

Re: Home WiFi broadband isn’t working

Chee — Tue, 08 Oct 2024 00:01:03 GMT

I've got the same issue with mine. Two amber lights. I've done all I can think of but still not working and the check done on the app says it's working fine 🤷‍♀️

Re: Home WiFi broadband isn’t working

reeree28 — Tue, 08 Oct 2024 00:13:31 GMT

Mines the same.. I don't have a clue what's going on but they need to fix it asap

Re: Home WiFi broadband isn’t working

TC65 — Tue, 08 Oct 2024 00:17:12 GMT

Same here checked on ap says no issues but middle amber light on no connection at all !

Re: Home WiFi broadband isn’t working

HA9 — Tue, 08 Oct 2024 00:25:42 GMT

What did Sky say as mine is still amber?

Re: Home WiFi broadband isn’t working

Ashley5676 — Tue, 08 Oct 2024 00:25:47 GMT

Same here, no internet at all, I'm in Milton Keynes

Re: Home WiFi broadband isn’t working

HA9 — Tue, 08 Oct 2024 00:27:21 GMT

I'm in MK too

Re: Home WiFi broadband isn’t working

reeree28 — Tue, 08 Oct 2024 00:27:20 GMT

How did you get a response?

Re: Home WiFi broadband isn’t working

reeree28 — Tue, 08 Oct 2024 00:28:28 GMT

Same I'm in mk