https://helpforum.sky.com/t5/Broadband/Unknown-cancellation/m-p/4780575#M427918 <P>I had my order that I made on the 4th cancelled. I've phone sky and had another deal signed today on the 7th. I've received another email confirming that my order was cancelled but does not refer to which order it relates to, please can this be confirmed. On the my sky app it only refers to the order on the 4th</P> Mon, 07 Oct 2024 17:37:47 GMT Matt185 2024-10-07T17:37:47Z https://helpforum.sky.com/t5/Broadband/Unknown-cancellation/m-p/4780575#M427918 <P>I had my order that I made on the 4th cancelled. I've phone sky and had another deal signed today on the 7th. I've received another email confirming that my order was cancelled but does not refer to which order it relates to, please can this be confirmed. On the my sky app it only refers to the order on the 4th</P> Mon, 07 Oct 2024 17:37:47 GMT https://helpforum.sky.com/t5/Broadband/Unknown-cancellation/m-p/4780575#M427918 Matt185 2024-10-07T17:37:47Z https://helpforum.sky.com/t5/Broadband/Unknown-cancellation/m-p/4780584#M427920 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4209930">@Matt185</a>&nbsp;Forum membersxare customers like you so cant answer the question so call Sky. However the thing to check is why the order is being cancelled. The most common cause is Openreach rejecting the order Sky place with them which usually means there is an issue at that end.&nbsp;</P> Mon, 07 Oct 2024 17:47:33 GMT https://helpforum.sky.com/t5/Broadband/Unknown-cancellation/m-p/4780584#M427920 Chrisee 2024-10-07T17:47:33Z