topic Re: Some websites won't load in Broadband

Some websites won't load

Frosty123 — Mon, 07 Oct 2024 13:00:21 GMT

Hi,

Today I have had a load of issues.

The router is showing all green lights, so seems to be now issue there.

So, work laptop, came up saying couldn't find network connection, so have had to use mobile Hotspot.

Personal laptop, it won't load BBC , X, even Sky.Com , Amazon, but loads Facebook, YouTube for example.

So I am at a loss what the issue could be, someone at work mentioned Sky's DNS may not be working?

Hope someone can shine light on something.

Thanks, Frosty

Highlinder — Mon, 07 Oct 2024 13:31:05 GMT

@Frosty123 Try changing the device in question DNS to something like 8.8.8.8 or 8.8.4.4 and see if they help.

Frosty123 — Mon, 07 Oct 2024 13:49:17 GMT

Unfortunately this hasn't helped, still saying BBC for example, site cannot be reached.

Frosty123 — Mon, 07 Oct 2024 14:05:06 GMT

Tried wife's laptop, she clicked troubleshoot and it came up saying,

WiF doesn't have a valid IP configuration.

Frosty123 — Mon, 07 Oct 2024 14:18:12 GMT

Problem found, we have an extender for shed outside, which is plugged in at end of front room, with router at the other end of the room,

Unplugged extender and we can connect to websites !