https://helpforum.sky.com/t5/Broadband/Router-not-working-Voice-light-doesn-t-come-on/m-p/4779991#M427745 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4209144">@Aileenpetrie</a>&nbsp;if the voice light does not illuminate at all it implies there is not a digital voice service on your connection an amber voice light indicates a fault with the digital voicecservice. See&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P>&nbsp;</P> <P>Does a phone plugged into a phone socket get a dialling tone? If it does you are still on the okd analogue voice service.&nbsp;</P> Mon, 07 Oct 2024 07:12:25 GMT Chrisee 2024-10-07T07:12:25Z https://helpforum.sky.com/t5/Broadband/Router-not-working-Voice-light-doesn-t-come-on/m-p/4779899#M427696 I've tried switching off and on and holding reset button as informed Mon, 07 Oct 2024 00:25:14 GMT https://helpforum.sky.com/t5/Broadband/Router-not-working-Voice-light-doesn-t-come-on/m-p/4779899#M427696 Aileenpetrie 2024-10-07T00:25:14Z https://helpforum.sky.com/t5/Broadband/Router-not-working-Voice-light-doesn-t-come-on/m-p/4779991#M427745 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4209144">@Aileenpetrie</a>&nbsp;if the voice light does not illuminate at all it implies there is not a digital voice service on your connection an amber voice light indicates a fault with the digital voicecservice. See&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P>&nbsp;</P> <P>Does a phone plugged into a phone socket get a dialling tone? If it does you are still on the okd analogue voice service.&nbsp;</P> Mon, 07 Oct 2024 07:12:25 GMT https://helpforum.sky.com/t5/Broadband/Router-not-working-Voice-light-doesn-t-come-on/m-p/4779991#M427745 Chrisee 2024-10-07T07:12:25Z