topic Network problems don’t know whether it’s from tv or sky box in Broadband

Network problems don’t know whether it’s from tv or sky box

Alan162 — Sun, 06 Oct 2024 16:31:19 GMT

My sky network has developed problems, everything is okay on downloaded programmes but when I try to gain entry into new sky programmes, a message appears we are having network problems trying to fix

Re: Network problems don’t know whether it’s from tv or sky box

Mr+Flibbles+86 — Mon, 07 Oct 2024 07:10:48 GMT

Hi there @Alan162 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Network problems don’t know whether it’s from tv or sky box

Tom-W19 — Wed, 09 Oct 2024 07:48:26 GMT

Hi @Alan162

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.