https://helpforum.sky.com/t5/Broadband/I-am-not-getting-Internet/m-p/4779480#M427588 <P>I am not getting Internet&nbsp;</P> Sun, 06 Oct 2024 11:57:23 GMT MAXWELL123 2024-10-06T11:57:23Z https://helpforum.sky.com/t5/Broadband/I-am-not-getting-Internet/m-p/4779480#M427588 <P>I am not getting Internet&nbsp;</P> Sun, 06 Oct 2024 11:57:23 GMT https://helpforum.sky.com/t5/Broadband/I-am-not-getting-Internet/m-p/4779480#M427588 MAXWELL123 2024-10-06T11:57:23Z https://helpforum.sky.com/t5/Broadband/I-am-not-getting-Internet/m-p/4779481#M427589 <P>Could you provide some more info as to your setup, package, router and other equipment? <span class="lia-unicode-emoji" title=":thumbs_up:">👍</span></P> Sun, 06 Oct 2024 11:58:45 GMT https://helpforum.sky.com/t5/Broadband/I-am-not-getting-Internet/m-p/4779481#M427589 Giggsy1977 2024-10-06T11:58:45Z https://helpforum.sky.com/t5/Broadband/I-am-not-getting-Internet/m-p/4779483#M427591 <P>Says I am connected with no internet, my internet is not metered.</P> Sun, 06 Oct 2024 12:01:45 GMT https://helpforum.sky.com/t5/Broadband/I-am-not-getting-Internet/m-p/4779483#M427591 MAXWELL123 2024-10-06T12:01:45Z https://helpforum.sky.com/t5/Broadband/I-am-not-getting-Internet/m-p/4779490#M427596 <P>What are you using to connect to the Internet? WiFi or connected via ethernet? Have you run the Sky checker?&nbsp;</P> Sun, 06 Oct 2024 12:03:47 GMT https://helpforum.sky.com/t5/Broadband/I-am-not-getting-Internet/m-p/4779490#M427596 Giggsy1977 2024-10-06T12:03:47Z https://helpforum.sky.com/t5/Broadband/I-am-not-getting-Internet/m-p/4779492#M427597 <P>Wifi, I am still subscribed.</P><P>I ran the sky checker.</P> Sun, 06 Oct 2024 12:05:25 GMT https://helpforum.sky.com/t5/Broadband/I-am-not-getting-Internet/m-p/4779492#M427597 MAXWELL123 2024-10-06T12:05:25Z https://helpforum.sky.com/t5/Broadband/I-am-not-getting-Internet/m-p/4779497#M427600 <P>Phone, laptop? Can you connect if you try something with an ethernet connection? Have you checked downdetector to see if there is an issue in the area?&nbsp;</P> Sun, 06 Oct 2024 12:07:59 GMT https://helpforum.sky.com/t5/Broadband/I-am-not-getting-Internet/m-p/4779497#M427600 Giggsy1977 2024-10-06T12:07:59Z https://helpforum.sky.com/t5/Broadband/I-am-not-getting-Internet/m-p/4779500#M427602 <P>Ethernet is connect to Q box and hive which are working fine 2 phones not working laptop either which are wifi</P> Sun, 06 Oct 2024 12:14:06 GMT https://helpforum.sky.com/t5/Broadband/I-am-not-getting-Internet/m-p/4779500#M427602 MAXWELL123 2024-10-06T12:14:06Z https://helpforum.sky.com/t5/Broadband/I-am-not-getting-Internet/m-p/4779501#M427603 <P>Have you rebooted your router? You have Internet as the connection to the Q box is still OK. Seems to be a WiFi issue then.&nbsp;</P> Sun, 06 Oct 2024 12:16:52 GMT https://helpforum.sky.com/t5/Broadband/I-am-not-getting-Internet/m-p/4779501#M427603 Giggsy1977 2024-10-06T12:16:52Z https://helpforum.sky.com/t5/Broadband/I-am-not-getting-Internet/m-p/4779503#M427605 <P>Yes I will reboot again</P> Sun, 06 Oct 2024 12:18:40 GMT https://helpforum.sky.com/t5/Broadband/I-am-not-getting-Internet/m-p/4779503#M427605 MAXWELL123 2024-10-06T12:18:40Z https://helpforum.sky.com/t5/Broadband/I-am-not-getting-Internet/m-p/4779510#M427608 <P>Still no joy</P> Sun, 06 Oct 2024 12:25:43 GMT https://helpforum.sky.com/t5/Broadband/I-am-not-getting-Internet/m-p/4779510#M427608 MAXWELL123 2024-10-06T12:25:43Z