topic Broadband not working in Broadband

Broadband not working

Corinna86 — Fri, 04 Oct 2024 16:33:42 GMT

Hi, my sky broadband isn't working, when I do the checker it says it's fine but it's not at all. It's not loading anything

Re: Broadband not working

Tom-W19 — Sat, 05 Oct 2024 08:20:08 GMT

Hi @Corinna86

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Broadband not working

Mr+Flibbles+86 — Mon, 07 Oct 2024 08:23:08 GMT

We are still looking to help you @Corinna86 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks