https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4777795#M427153 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4206455">@LeeLee2</a>&nbsp;work through this trouble shooter&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P>&nbsp;</P> <P>If the hub has lost connection to the exchange and the My Sky app connection test run overca mobile connection doesnt tell you Sky are aware of an issue affecting your line call Sky to report it.</P> Fri, 04 Oct 2024 06:31:06 GMT Chrisee 2024-10-04T06:31:06Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4777621#M427109 <P>no internet on the box just cut off when I was watching tv&nbsp;</P> Thu, 03 Oct 2024 19:36:59 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4777621#M427109 LeeLee2 2024-10-03T19:36:59Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4777795#M427153 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4206455">@LeeLee2</a>&nbsp;work through this trouble shooter&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P>&nbsp;</P> <P>If the hub has lost connection to the exchange and the My Sky app connection test run overca mobile connection doesnt tell you Sky are aware of an issue affecting your line call Sky to report it.</P> Fri, 04 Oct 2024 06:31:06 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4777795#M427153 Chrisee 2024-10-04T06:31:06Z