https://helpforum.sky.com/t5/Broadband/ONT-Relocation/m-p/4776606#M426874 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4205439">@Tom176</a>&nbsp;</P> <P>&nbsp;</P> <P>'BT' in this context is a competing ISP.&nbsp; You'd need to contact Sky and they book Openreach or one of their own fibre-trained staff: there's a fee for the work.</P> Wed, 02 Oct 2024 18:37:12 GMT TimmyBGood 2024-10-02T18:37:12Z https://helpforum.sky.com/t5/Broadband/ONT-Relocation/m-p/4776600#M426871 <P>Hi, I want to move the location of the ONT and router. The WiFi signal in parts of the house is poor. I can't run an Ethernet cable to the location that I want. How do I go about moving it? Do I need to contact yourselves or BT? Many thanks</P> Wed, 02 Oct 2024 18:31:46 GMT https://helpforum.sky.com/t5/Broadband/ONT-Relocation/m-p/4776600#M426871 Tom176 2024-10-02T18:31:46Z https://helpforum.sky.com/t5/Broadband/ONT-Relocation/m-p/4776606#M426874 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4205439">@Tom176</a>&nbsp;</P> <P>&nbsp;</P> <P>'BT' in this context is a competing ISP.&nbsp; You'd need to contact Sky and they book Openreach or one of their own fibre-trained staff: there's a fee for the work.</P> Wed, 02 Oct 2024 18:37:12 GMT https://helpforum.sky.com/t5/Broadband/ONT-Relocation/m-p/4776606#M426874 TimmyBGood 2024-10-02T18:37:12Z