topic Re: Intermittent Wi-Fi in Broadband

Intermittent Wi-Fi

Better2021 — Tue, 28 May 2024 19:02:22 GMT

In Chorley. Wi-Fi keeps going off. Ran all tests and it's showing no issues but clearly there is!

Re: Intermittent Wi-Fi

Chrisee — Wed, 29 May 2024 06:28:01 GMT

@Better2021 if you have an older broadband connection using a copper phone line there are lots of issues primarily caused by the incredibly wet weather and recent thunder storms. If you think thst sounds like your issue while your hub is connected (internetlight is green) log into the My Sky app but ignore what it tells you initially click to runnthectestvagain. If the test picks up an issue it can offer to book an engineer to check the line.

Otherwise you can call Sky but be warned currently as I said there are loads of lines doing this and Openreach often cannot do much other than wait for the line to dry out .

Re: Intermittent Wi-Fi

SwissyGU28 — Wed, 02 Oct 2024 17:57:39 GMT

It's been going on for months!!! Engineer came and never improved

Re: Intermittent Wi-Fi

SwissyGU28 — Wed, 02 Oct 2024 17:58:09 GMT

I have a fully new system!

Re: Intermittent Wi-Fi

SwissyGU28 — Wed, 02 Oct 2024 17:58:32 GMT

Send an engineer!!!!