https://helpforum.sky.com/t5/Broadband/Devices-can-t-find-router/m-p/4776489#M426840 <P>Hi,</P><P>&nbsp;</P><P>I've done all the checks and apparently everything is corrected correctly with the test. I just can't seem to find the WiFi name on any device. This includes 2 phones, laptop and a firestick.&nbsp;<BR /><BR /></P><P>I've turned on and off etc.&nbsp;</P> Wed, 02 Oct 2024 16:47:26 GMT Holli5 2024-10-02T16:47:26Z https://helpforum.sky.com/t5/Broadband/Devices-can-t-find-router/m-p/4776489#M426840 <P>Hi,</P><P>&nbsp;</P><P>I've done all the checks and apparently everything is corrected correctly with the test. I just can't seem to find the WiFi name on any device. This includes 2 phones, laptop and a firestick.&nbsp;<BR /><BR /></P><P>I've turned on and off etc.&nbsp;</P> Wed, 02 Oct 2024 16:47:26 GMT https://helpforum.sky.com/t5/Broadband/Devices-can-t-find-router/m-p/4776489#M426840 Holli5 2024-10-02T16:47:26Z https://helpforum.sky.com/t5/Broadband/Devices-can-t-find-router/m-p/4776502#M426843 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4205316">@Holli5</a>&nbsp;tryva full reset which usually works butvyou wil lose any settings you have.&nbsp;<BR /><BR /></P> <P>on the black hub press and hold in the reset pin until the power led blinks which takes 20 seconds.</P> <P>&nbsp;</P> <P>on the white hubs press and hold in the wps button until the led starts flahing green quickly and release.</P> <P>&nbsp;</P> <P>&nbsp;</P> Wed, 02 Oct 2024 17:09:11 GMT https://helpforum.sky.com/t5/Broadband/Devices-can-t-find-router/m-p/4776502#M426843 Chrisee 2024-10-02T17:09:11Z