https://helpforum.sky.com/t5/Broadband/WiFi-and-Phone-Dropping-Intermittently/m-p/4776376#M426819 <P>My Wi-Fi and phone (VOIP) keep dropping and it's nailing my WFH. I've run all the tests and it comes back with a fault at the hub; I have changed the channels, reset, updated all connected devices etc etc, to no avail. I need this resolved ASAP.&nbsp;</P> Wed, 02 Oct 2024 14:45:28 GMT DHDaley 2024-10-02T14:45:28Z https://helpforum.sky.com/t5/Broadband/WiFi-and-Phone-Dropping-Intermittently/m-p/4776376#M426819 <P>My Wi-Fi and phone (VOIP) keep dropping and it's nailing my WFH. I've run all the tests and it comes back with a fault at the hub; I have changed the channels, reset, updated all connected devices etc etc, to no avail. I need this resolved ASAP.&nbsp;</P> Wed, 02 Oct 2024 14:45:28 GMT https://helpforum.sky.com/t5/Broadband/WiFi-and-Phone-Dropping-Intermittently/m-p/4776376#M426819 DHDaley 2024-10-02T14:45:28Z https://helpforum.sky.com/t5/Broadband/WiFi-and-Phone-Dropping-Intermittently/m-p/4776395#M426821 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4205094">@DHDaley</a>&nbsp;you are not talking to Sky by posting in the forum. Forum members who are customers like yourself can probably help but will need some information.</P> <P>&nbsp;</P> <P>What colour is your hub? What happens to the LEDs on the hub when you lose connectivity (<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>)? When you refer to VOIP is this a third party solution or the Sky voice line? Ideally if you have a black Sky hub please include you hub's connection stats see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="http://helpforum.sky.com/t5/Draft-Content/Sky-Broadband-router-stats/td-p/2855717" target="_blank">Find your Sky Broadband router statistics</A></P> Wed, 02 Oct 2024 15:07:28 GMT https://helpforum.sky.com/t5/Broadband/WiFi-and-Phone-Dropping-Intermittently/m-p/4776395#M426821 Chrisee 2024-10-02T15:07:28Z