https://helpforum.sky.com/t5/Broadband/Engineer-visit-but-still-slow/m-p/4774846#M426431 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4201669">@Richard1870</a>&nbsp;</P> <P>How are you running the tests? WiFi or ethernet?</P> <P>Can you post your router stats?</P> <P><BR /><A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump-to/first-unread-message" target="_blank">https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump-to/first-unread-message</A>&nbsp;</P> Tue, 01 Oct 2024 10:56:52 GMT jamesn123 2024-10-01T10:56:52Z https://helpforum.sky.com/t5/Broadband/Engineer-visit-but-still-slow/m-p/4772778#M425956 <P>I had an Openreach engineer due to dropping, and slow internet. The engineer identified and solved external problems with the line, which has remedied the dropping. The engineer also identified a faulty router (Sky Q 4.2), as the speed was dropping 8mb (25-17), between the socket and the router. The router was replaced, but no improvement in speed. Any ideas?</P> Sun, 29 Sep 2024 09:57:09 GMT https://helpforum.sky.com/t5/Broadband/Engineer-visit-but-still-slow/m-p/4772778#M425956 Richard1870 2024-09-29T09:57:09Z https://helpforum.sky.com/t5/Broadband/Engineer-visit-but-still-slow/m-p/4774846#M426431 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4201669">@Richard1870</a>&nbsp;</P> <P>How are you running the tests? WiFi or ethernet?</P> <P>Can you post your router stats?</P> <P><BR /><A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump-to/first-unread-message" target="_blank">https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump-to/first-unread-message</A>&nbsp;</P> Tue, 01 Oct 2024 10:56:52 GMT https://helpforum.sky.com/t5/Broadband/Engineer-visit-but-still-slow/m-p/4774846#M426431 jamesn123 2024-10-01T10:56:52Z