https://helpforum.sky.com/t5/Broadband/Unable-to-Download-off-the-internet/m-p/4774584#M426356 <P>I have joined Sky today and am no longer able to download files to external hard drives. I believe there is a Sky Shield that might be the cause but cannot see how I can access it to change the settings. Can anyone help please?</P> Tue, 01 Oct 2024 07:36:34 GMT MikeDeltaPapa 2024-10-01T07:36:34Z https://helpforum.sky.com/t5/Broadband/Unable-to-Download-off-the-internet/m-p/4774584#M426356 <P>I have joined Sky today and am no longer able to download files to external hard drives. I believe there is a Sky Shield that might be the cause but cannot see how I can access it to change the settings. Can anyone help please?</P> Tue, 01 Oct 2024 07:36:34 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-Download-off-the-internet/m-p/4774584#M426356 MikeDeltaPapa 2024-10-01T07:36:34Z https://helpforum.sky.com/t5/Broadband/Unable-to-Download-off-the-internet/m-p/4774649#M426373 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4203514">@MikeDeltaPapa</a>&nbsp;</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-broadband-shield-start" target="_blank" rel="noopener">https://www.sky.com/help/articles/sky-broadband-shield-start</A>&nbsp;</P> Tue, 01 Oct 2024 08:21:38 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-Download-off-the-internet/m-p/4774649#M426373 TimmyBGood 2024-10-01T08:21:38Z