https://helpforum.sky.com/t5/Broadband/Issues-with-wifi/m-p/4774526#M426343 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/115081">@susant63</a>&nbsp;check the setting of the Broadband Shield as if you have set the age setting to low it will stop access to social networking sites. The avccount holder can change the settings in the My Sky app under Broadband/Product Settings.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 01 Oct 2024 06:37:26 GMT Chrisee 2024-10-01T06:37:26Z https://helpforum.sky.com/t5/Broadband/Issues-with-wifi/m-p/4774344#M426286 <P>We've been having issues with our wifi / broadband over the last couple of days.</P><P>&nbsp;</P><P>Speedtest shows download and upload speed are as expected, but we can't load most social media sites. For example Facebook tells me i have no internet connection and tik tok won't load more than one video.&nbsp;</P><P>&nbsp;</P><P>I've tried rebooting the router, and it has 4 solid green lights, so not sure what to try next!</P> Mon, 30 Sep 2024 19:46:14 GMT https://helpforum.sky.com/t5/Broadband/Issues-with-wifi/m-p/4774344#M426286 susant63 2024-09-30T19:46:14Z https://helpforum.sky.com/t5/Broadband/Issues-with-wifi/m-p/4774526#M426343 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/115081">@susant63</a>&nbsp;check the setting of the Broadband Shield as if you have set the age setting to low it will stop access to social networking sites. The avccount holder can change the settings in the My Sky app under Broadband/Product Settings.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 01 Oct 2024 06:37:26 GMT https://helpforum.sky.com/t5/Broadband/Issues-with-wifi/m-p/4774526#M426343 Chrisee 2024-10-01T06:37:26Z