https://helpforum.sky.com/t5/Broadband/Slow-speeds/m-p/4774516#M426338 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4166956">@Jake47</a>&nbsp;if you have a black hub please post your hub's connection stats see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="http://helpforum.sky.com/t5/Draft-Content/Sky-Broadband-router-stats/td-p/2855717" target="_blank">Find your Sky Broadband router statistics</A></P> <P>&nbsp;</P> <P>Sky guarantee speeds to the hub not to the device. WiFi speeds in your home are not guaranteed as therecare too many variables around the layout and type of construction of your home Sky cannot control.</P> Tue, 01 Oct 2024 06:17:35 GMT Chrisee 2024-10-01T06:17:35Z https://helpforum.sky.com/t5/Broadband/Slow-speeds/m-p/4774374#M426293 <P>Only getting 20mbps when it's guaranteed 75mbps with a ping on 118 checked various speed checks and they all range between 18 and 20. I've restarted my router but had no joy&nbsp;</P> Mon, 30 Sep 2024 20:06:37 GMT https://helpforum.sky.com/t5/Broadband/Slow-speeds/m-p/4774374#M426293 Jake47 2024-09-30T20:06:37Z https://helpforum.sky.com/t5/Broadband/Slow-speeds/m-p/4774516#M426338 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4166956">@Jake47</a>&nbsp;if you have a black hub please post your hub's connection stats see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="http://helpforum.sky.com/t5/Draft-Content/Sky-Broadband-router-stats/td-p/2855717" target="_blank">Find your Sky Broadband router statistics</A></P> <P>&nbsp;</P> <P>Sky guarantee speeds to the hub not to the device. WiFi speeds in your home are not guaranteed as therecare too many variables around the layout and type of construction of your home Sky cannot control.</P> Tue, 01 Oct 2024 06:17:35 GMT https://helpforum.sky.com/t5/Broadband/Slow-speeds/m-p/4774516#M426338 Chrisee 2024-10-01T06:17:35Z