https://helpforum.sky.com/t5/Broadband/Router-fault/m-p/4774502#M426334 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4181212">@DarrenRobson39</a>&nbsp;it is rare for Sky hubs to go faulty. Loss of connection is more commonly caused by a line &nbsp;or server issue. This troubleshooter can help you diagnose issues see&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P>&nbsp;</P> <P>If you do conclude the hub is at fault - typically rebooting without your intervention - then call Sky who have access to the datavthe unit reports</P> Tue, 01 Oct 2024 05:58:15 GMT Chrisee 2024-10-01T05:58:15Z https://helpforum.sky.com/t5/Broadband/Router-fault/m-p/4774491#M426332 <P>For the 3rd time in a week I have to reset my router&nbsp;</P> Tue, 01 Oct 2024 04:47:32 GMT https://helpforum.sky.com/t5/Broadband/Router-fault/m-p/4774491#M426332 DarrenRobson39 2024-10-01T04:47:32Z https://helpforum.sky.com/t5/Broadband/Router-fault/m-p/4774502#M426334 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4181212">@DarrenRobson39</a>&nbsp;it is rare for Sky hubs to go faulty. Loss of connection is more commonly caused by a line &nbsp;or server issue. This troubleshooter can help you diagnose issues see&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P>&nbsp;</P> <P>If you do conclude the hub is at fault - typically rebooting without your intervention - then call Sky who have access to the datavthe unit reports</P> Tue, 01 Oct 2024 05:58:15 GMT https://helpforum.sky.com/t5/Broadband/Router-fault/m-p/4774502#M426334 Chrisee 2024-10-01T05:58:15Z