topic Re: I want to order WiFi booster in Broadband

I want to order WiFi booster

Jimgirvan — Mon, 30 Sep 2024 14:45:39 GMT

I am new to sky and the TV keep freezing and picture quality is not the best. Also, on work Teams calls the quality is not as good as previous carrier.

I would like to order a WiFi boaster or extender.

Re: I want to order WiFi booster

cookiemonsteruk — Mon, 30 Sep 2024 14:49:27 GMT

@Jimgirvan

You would need to contact sky for the booster

Contact sky on 150 from your sky landline or

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

Re: I want to order WiFi booster

TimmyBGood — Mon, 30 Sep 2024 15:56:48 GMT

@Jimgirvan wrote:

I would like to order a WiFi boaster or extender.

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.