https://helpforum.sky.com/t5/Broadband/Broadband-Outage/m-p/4773593#M426141 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4202454">@TobyCat44</a>Have you reoprted this to Sky. If this is having an effect on just not Sky broadband customers then Openreach who are the network provider are the ones that will be working to resolve this outage.</P><P>&nbsp;</P><P>As for timescale it depends on what the cause of the outage is. Have you asked around to see if anyone has further information in the effected area?</P> Mon, 30 Sep 2024 09:11:37 GMT Highlinder 2024-09-30T09:11:37Z https://helpforum.sky.com/t5/Broadband/Broadband-Outage/m-p/4773552#M426128 <P>Broadband has been out for 3 1/2 days in London W11 with no explanation.</P><P>&nbsp;</P><P>This is unacceptable when so many people work from home or need it to use the TV!</P><P>&nbsp;</P><P>When will it be fixed?</P> Mon, 30 Sep 2024 08:36:59 GMT https://helpforum.sky.com/t5/Broadband/Broadband-Outage/m-p/4773552#M426128 TobyCat44 2024-09-30T08:36:59Z https://helpforum.sky.com/t5/Broadband/Broadband-Outage/m-p/4773593#M426141 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4202454">@TobyCat44</a>Have you reoprted this to Sky. If this is having an effect on just not Sky broadband customers then Openreach who are the network provider are the ones that will be working to resolve this outage.</P><P>&nbsp;</P><P>As for timescale it depends on what the cause of the outage is. Have you asked around to see if anyone has further information in the effected area?</P> Mon, 30 Sep 2024 09:11:37 GMT https://helpforum.sky.com/t5/Broadband/Broadband-Outage/m-p/4773593#M426141 Highlinder 2024-09-30T09:11:37Z https://helpforum.sky.com/t5/Broadband/Broadband-Outage/m-p/4773596#M426143 <P>Tried to contact Sky via all their channels and social media but their customer service is hopeless. They just keep saying there is an outage with no explanation or apology.&nbsp;</P> Mon, 30 Sep 2024 09:15:31 GMT https://helpforum.sky.com/t5/Broadband/Broadband-Outage/m-p/4773596#M426143 TobyCat44 2024-09-30T09:15:31Z https://helpforum.sky.com/t5/Broadband/Broadband-Outage/m-p/4773617#M426151 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4202454">@TobyCat44</a>&nbsp; Normally for outages it is up to Openreach as the network provider to fix these and as there is no background&nbsp; information on what caused the outage they have no information to give.</P> Mon, 30 Sep 2024 09:33:39 GMT https://helpforum.sky.com/t5/Broadband/Broadband-Outage/m-p/4773617#M426151 Highlinder 2024-09-30T09:33:39Z