topic Re: Router wont reset in Broadband https://helpforum.sky.com/t5/Broadband/Router-wont-reset/m-p/4773402#M426077 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4111835">@DRAGON2</a>&nbsp;normal reason why resets fail is not waiting long enough. With the black hubs hold the reset pin in until the power LED fkashes which can gake 20 seconds. On the white hubs you need to hold the WPS button in until the msin LED flashes green rapidly which takes up to 30 seconds.</P> <P>&nbsp;</P> <P>You should only need to reset the hub rarely if the line is down (<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>) then a reset wont restore it ifva standard restart didnt. You need to report the line fault to Sky - the online tests reports the last routine test not the current position.&nbsp;</P> Mon, 30 Sep 2024 06:07:40 GMT Chrisee 2024-09-30T06:07:40Z Router wont reset https://helpforum.sky.com/t5/Broadband/Router-wont-reset/m-p/4773334#M426057 <P>Router won't reset even when the test said everything is OK&nbsp;</P> Sun, 29 Sep 2024 21:12:02 GMT https://helpforum.sky.com/t5/Broadband/Router-wont-reset/m-p/4773334#M426057 DRAGON2 2024-09-29T21:12:02Z Re: Router wont reset https://helpforum.sky.com/t5/Broadband/Router-wont-reset/m-p/4773402#M426077 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4111835">@DRAGON2</a>&nbsp;normal reason why resets fail is not waiting long enough. With the black hubs hold the reset pin in until the power LED fkashes which can gake 20 seconds. On the white hubs you need to hold the WPS button in until the msin LED flashes green rapidly which takes up to 30 seconds.</P> <P>&nbsp;</P> <P>You should only need to reset the hub rarely if the line is down (<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>) then a reset wont restore it ifva standard restart didnt. You need to report the line fault to Sky - the online tests reports the last routine test not the current position.&nbsp;</P> Mon, 30 Sep 2024 06:07:40 GMT https://helpforum.sky.com/t5/Broadband/Router-wont-reset/m-p/4773402#M426077 Chrisee 2024-09-30T06:07:40Z