topic Re: WIFI in Broadband

WIFI

Mason4 — Sun, 29 Sep 2024 21:23:04 GMT

Wifi not working

Re: WIFI

caesarome — Sun, 29 Sep 2024 21:27:55 GMT

First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Re: WIFI

Mason4 — Sun, 29 Sep 2024 21:38:23 GMT

I dud all that and the report saying all good on broadband and wifi when its not. TESTED TO MANU TIMES FOR IT TO SAY THE SAMETHING

Re: WIFI

GD1 — Mon, 30 Sep 2024 08:01:14 GMT

@Mason4 Your duplicate thread you created in the stream forum has been removed as you already raised this one.