topic Internet problem wont connect in Broadband

Internet problem wont connect

Grainnek — Sat, 28 Sep 2024 17:49:25 GMT

Wifi looks like it's connected to sky but if you try to watch something or download something message we are having trouble reaching this service right now keeps coming up. We gave tried rebooting switching off router but nothing working. Thx u

Re: Internet problem wont connect

Addie15 — Sun, 29 Sep 2024 08:03:16 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet problem wont connect

Addie15 — Tue, 01 Oct 2024 08:13:04 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.