https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4771524#M425613 <P>I have no broadband or WiFi. The power light is red on my router. I have followed all suggestions to reset it.&nbsp;</P> Fri, 27 Sep 2024 19:27:25 GMT Jane0329 2024-09-27T19:27:25Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4771524#M425613 <P>I have no broadband or WiFi. The power light is red on my router. I have followed all suggestions to reset it.&nbsp;</P> Fri, 27 Sep 2024 19:27:25 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4771524#M425613 Jane0329 2024-09-27T19:27:25Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4771617#M425625 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4200386">@Jane0329</a>&nbsp;</P> <P>&nbsp;</P> <P>That means unfortunately the router is broken</P> <P>&nbsp;</P> <P>You could try another electric socket to rule out the wiring but likely you'll need to call sky for a new router</P> <P>&nbsp;</P> <P>Contact sky on 150 from your sky landline or<BR /><BR />Follow the link and choose need more help<BR /><BR /><A href="https://www.sky.com/help/home/" target="_blank">https://www.sky.com/help/home/</A><BR /><BR />If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland</P> Fri, 27 Sep 2024 21:06:36 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4771617#M425625 cookiemonsteruk 2024-09-27T21:06:36Z