New Laptop WIFI Issue - Sky Hub

MattUk1 — Fri, 27 Sep 2024 16:59:18 GMT

HI. I have just bought a new laptop and i have intermittent wifi issues. I have checked the laptop drivers etc. I have checked it cabled over ethernet fine, I have checked it on other networks fine. Other laptops on the network are fine. The strange thing is i get normal upload speeds but just slow 0.07-0.2Mbps down.

Just checked the log since i got the laptop and its showing this? The new laptop is WIFI 6 compatible.

2024-09-27 8:36:26 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
2024-09-27 8:36:26 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D210222D016672/00A388206D70/90.218.29.30/7.03.0704.R/2a02:c7c:c168:2f00::1]
2024-09-27 8:36:26 syslog: TR69: Connect to Production ACS
2024-09-27 8:36:27 syslog: TR69: Connection to ACS Complete
2024-09-27 8:36:34 syslog: Voice Configured
2024-09-27 8:36:34 syslog: TR69: Close ACS Connection
2024-09-27 8:36:38 syslog: Voice Initialized
2024-09-27 8:36:38 syslog: Voice Connecting
2024-09-27 8:36:38 syslog: Voice HARDENING
2024-09-27 8:36:40 syslog: Voice Connected
2024-09-27 8:36:40 syslog: Voice Disconnected
2024-09-27 8:36:45 syslog: Voice DeInitialized
2024-09-27 8:36:48 syslog: Voice Configured
2024-09-27 8:36:52 syslog: Voice Initialized
2024-09-27 8:36:52 syslog: Voice Connecting
2024-09-27 8:36:54 syslog: Voice Connected
2024-09-27 8:40:32 syslog: [ 395.367000] eth0 (Ext switch port: 0) (Logical Port: 😎 Link DOWN.
2024-09-27 8:40:35 syslog: [ 398.403000] eth0 (Ext switch port: 0) (Logical Port: 😎 Link UP 100 mbps full duplex
2024-9-27 9:01:01 syslog: Lease renewed 3600 ip 90.218.29.30
2024-9-27 9:06:06 syslog: WAN IPV6 UP
2024-9-27 9:28:37 syslog: Lease renewed 3600 ip 90.218.29.30
20249-27 9:36:06 syslog: WAN IPV6 UP
2024-9-27 10:00:07 syslog: Lease renewed 3600 ip 90.218.29.30
2024-9-27 10:06:06 syslog: WAN IPV6 UP
2024-9-27 10:25:19 syslog: Lease renewed 3600 ip 90.218.29.30
2024-9-27 10:36:07 syslog: WAN IPV6 UP
2024-9-27 10:54:25 syslog: Lease renewed 3600 ip 90.218.29.30
2024-9-27 10:57:19 syslog: Send out NTP request to ntp1.isp.sky.com
2024-9-27 10:57:19 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
2024-9-27 10:57:19 syslog: System time is up to date
2024-9-27 11:03:13 syslog: TR69: Connect to Production ACS
2024-9-27 11:03:13 syslog: TR69: Connection to ACS Complete
2024-9-27 11:03:24 syslog: TR69: Close ACS Connection
2024-9-27 11:06:06 syslog: WAN IPV6 UP
2024-9-27 11:14:01 syslog: TR69: Connect to Production ACS
2024-9-27 11:14:01 syslog: TR69: Connection to ACS Complete
2024-9-27 11:14:11 syslog: TR69: Close ACS Connection
2024-9-27 11:19:37 syslog: Lease renewed 3600 ip 90.218.29.30
2024-9-27 11:36:06 syslog: WAN IPV6 UP
2024-9-27 11:51:07 syslog: Lease renewed 3600 ip 90.218.29.30
2024-9-27 12:06:06 syslog: WAN IPV6 UP
2024-9-27 12:19:19 syslog: Lease renewed 3600 ip 90.218.29.30
2024-9-27 12:36:07 syslog: WAN IPV6 UP
2024-9-27 12:54:25 syslog: Lease renewed 3600 ip 90.218.29.30
2024-9-27 13:06:07 syslog: WAN IPV6 UP
2024-9-27 13:14:55 syslog: Send out NTP request to ntp1.isp.sky.com
2024-9-27 13:14:55 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
2024-9-27 13:14:55 syslog: System time is up to date
2024-9-27 13:30:07 syslog: Lease renewed 3600 ip 90.218.29.30
2024-9-27 13:36:06 syslog: WAN IPV6 UP
2024-9-27 13:55:01 syslog: Lease renewed 3600 ip 90.218.29.30
2024-9-27 14:06:06 syslog: WAN IPV6 UP
2024-9-27 14:25:37 syslog: Lease renewed 3600 ip 90.218.29.30
2024-9-27 14:36:07 syslog: WAN IPV6 UP
2024-9-27 14:56:13 syslog: Lease renewed 3600 ip 90.218.29.30
2024-9-27 15:06:07 syslog: WAN IPV6 UP
20249-27 15:18:55 syslog: Send out NTP request to ntp1.isp.sky.com
2024-9-27 15:18:55 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
20249-27 15:18:56 syslog: System time is up to date
20249-27 15:30:44 syslog: Lease renewed 3600 ip 90.218.29.30
2024-9-27 15:36:08 syslog: WAN IPV6 UP
2024-9-27 16:02:50 syslog: Lease renewed 3600 ip 90.218.29.30
2024-9-27 16:06:08 syslog: WAN IPV6 UP
2024-9-27 16:26:56 syslog: TR69: Connect to Production ACS
2024-9-27 16:26:56 syslog: TR69: Connection to ACS Complete
2024-9-27 16:27:06 syslog: TR69: Close ACS Connection
2024-9-27 16:28:10 syslog: TR69: Connect to Production ACS
2024-9-27 16:28:10 syslog: TR69: Connection to ACS Complete
2024-9-27 16:28:20 syslog: TR69: Close ACS Connection
2024-9-27 16:33:26 syslog: Lease renewed 3600 ip 90.218.29.30
2024-9-27 16:36:08 syslog: WAN IPV6 UP

System Detail

ManufacturerSky

ModelSR203

Firmware Version7.03.0704.R (checked this is the latest version).

DSL Firmware VersionA2pvfbH043p1.d26u

Thanks in advance , Its driving me crazy.

Re: New Laptop WIFI Issue - Sky Hub

TimmyBGood — Fri, 27 Sep 2024 17:18:52 GMT

@MattUk1

Unfortunately that log relates to external events on the cabled side of the router and says nothing useful about local WiFi conditions.

Re: New Laptop WIFI Issue - Sky Hub

MattUk1 — Fri, 27 Sep 2024 17:39:57 GMT

Thanks @TimmyBGood . Not sure if there is a wifi report you can pull from the router? The wifi settings are standard? Just wondering if its the Synchronise 2.4 GHz and 5 GHz Settings thats causing the issue?

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New Laptop WIFI Issue - Sky Hub

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Re: New Laptop WIFI Issue - Sky Hub