topic Unable to Connect Router to Sky Box - Twice in a Week in Broadband https://helpforum.sky.com/t5/Broadband/Unable-to-Connect-Router-to-Sky-Box-Twice-in-a-Week/m-p/4770804#M425459 <P>Hi,</P><P>&nbsp;</P><P>I cant connect my sky router to the sky box, its the second time its happned this week.</P><P>&nbsp;</P><P>The first time was on tuesday and this was fixed by a sky expert but the same issue reaccured the next day.&nbsp;</P><P>&nbsp;</P><P>Ive tried to follow the same steps as i did with the sky expert but nothing seems to be happening this time.</P><P>&nbsp;</P><P>Any ideas, might need a new sky box or i might need to speak with a sky expert again.&nbsp;</P><P>&nbsp;</P><P>My broadband and WIFI is working fine.</P> Fri, 27 Sep 2024 08:48:05 GMT Ozzy81 2024-09-27T08:48:05Z Unable to Connect Router to Sky Box - Twice in a Week https://helpforum.sky.com/t5/Broadband/Unable-to-Connect-Router-to-Sky-Box-Twice-in-a-Week/m-p/4770804#M425459 <P>Hi,</P><P>&nbsp;</P><P>I cant connect my sky router to the sky box, its the second time its happned this week.</P><P>&nbsp;</P><P>The first time was on tuesday and this was fixed by a sky expert but the same issue reaccured the next day.&nbsp;</P><P>&nbsp;</P><P>Ive tried to follow the same steps as i did with the sky expert but nothing seems to be happening this time.</P><P>&nbsp;</P><P>Any ideas, might need a new sky box or i might need to speak with a sky expert again.&nbsp;</P><P>&nbsp;</P><P>My broadband and WIFI is working fine.</P> Fri, 27 Sep 2024 08:48:05 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-Connect-Router-to-Sky-Box-Twice-in-a-Week/m-p/4770804#M425459 Ozzy81 2024-09-27T08:48:05Z Re: Unable to Connect Router to Sky Box - Twice in a Week https://helpforum.sky.com/t5/Broadband/Unable-to-Connect-Router-to-Sky-Box-Twice-in-a-Week/m-p/4770828#M425463 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3123573">@Ozzy81</a> what coulur is your Sky hub and what Sky"box" are you trying to connect, if its.Sky Q box is it the main one or a Sky Q mini?</P> Fri, 27 Sep 2024 09:09:14 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-Connect-Router-to-Sky-Box-Twice-in-a-Week/m-p/4770828#M425463 Chrisee 2024-09-27T09:09:14Z Re: Unable to Connect Router to Sky Box - Twice in a Week https://helpforum.sky.com/t5/Broadband/Unable-to-Connect-Router-to-Sky-Box-Twice-in-a-Week/m-p/4770935#M425478 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2606732">@Chrisee</a>&nbsp;&nbsp;</P><P>im trying to connect my main sky Q box and it's a black sky Q box</P> Fri, 27 Sep 2024 10:20:11 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-Connect-Router-to-Sky-Box-Twice-in-a-Week/m-p/4770935#M425478 Ozzy81 2024-09-27T10:20:11Z Re: Unable to Connect Router to Sky Box - Twice in a Week https://helpforum.sky.com/t5/Broadband/Unable-to-Connect-Router-to-Sky-Box-Twice-in-a-Week/m-p/4771002#M425488 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3123573">@Ozzy81</a>&nbsp;the steps are outlined here&nbsp;<A href="https://www.sky.com/help/articles/setting-up-sky-q-do-you-have-a-sky-hub" target="_blank">https://www.sky.com/help/articles/setting-up-sky-q-do-you-have-a-sky-hub</A>&nbsp;but it is worth restarting the Skybhub and Q box before you start simply unplug the power forca few seconds but let tgem both fullybrestart before trying to connect them.&nbsp;</P> Fri, 27 Sep 2024 10:55:38 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-Connect-Router-to-Sky-Box-Twice-in-a-Week/m-p/4771002#M425488 Chrisee 2024-09-27T10:55:38Z