https://helpforum.sky.com/t5/Broadband/Broadband-speed-slow/m-p/4770756#M425450 <P>We are still looking to help you Boolee . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Fri, 27 Sep 2024 08:21:07 GMT Lisa-P1987 2024-09-27T08:21:07Z https://helpforum.sky.com/t5/Broadband/Broadband-speed-slow/m-p/4759589#M423316 <P>My speed has been really slow since the 12th of September and getting steadily worse. Tonight I couldn't even download a pdf. ! &nbsp;The speed to the router this evening was just 5Mb at one point. How do I escalate this? Just going around in circles with the Sky App. &nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8172.jpeg" style="width: 1179px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/103764iAFD5E264F854FE8A/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_8172.jpeg" alt="IMG_8172.jpeg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8173.jpeg" style="width: 1179px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/103765i4AB7F14049DA778D/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_8173.jpeg" alt="IMG_8173.jpeg" /></span></P><P> </P> Fri, 20 Sep 2024 20:58:48 GMT https://helpforum.sky.com/t5/Broadband/Broadband-speed-slow/m-p/4759589#M423316 Boolee 2024-09-20T20:58:48Z https://helpforum.sky.com/t5/Broadband/Broadband-speed-slow/m-p/4766162#M424591 <P>Anybody there?&nbsp;</P> Tue, 24 Sep 2024 17:32:39 GMT https://helpforum.sky.com/t5/Broadband/Broadband-speed-slow/m-p/4766162#M424591 Boolee 2024-09-24T17:32:39Z https://helpforum.sky.com/t5/Broadband/Broadband-speed-slow/m-p/4767017#M424805 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4013740">@Boolee</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P> <P>Just look out for the chat bubble to start the conversation.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Wed, 25 Sep 2024 08:52:51 GMT https://helpforum.sky.com/t5/Broadband/Broadband-speed-slow/m-p/4767017#M424805 Tom-W19 2024-09-25T08:52:51Z https://helpforum.sky.com/t5/Broadband/Broadband-speed-slow/m-p/4770756#M425450 <P>We are still looking to help you Boolee . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Fri, 27 Sep 2024 08:21:07 GMT https://helpforum.sky.com/t5/Broadband/Broadband-speed-slow/m-p/4770756#M425450 Lisa-P1987 2024-09-27T08:21:07Z