topic Re: Having trouble in internet connection. in Broadband https://helpforum.sky.com/t5/Broadband/Having-trouble-in-internet-connection/m-p/4770054#M425322 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4199071">@As77</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Thu, 26 Sep 2024 16:05:13 GMT Highlinder 2024-09-26T16:05:13Z Having trouble in internet connection. https://helpforum.sky.com/t5/Broadband/Having-trouble-in-internet-connection/m-p/4769980#M425298 <P>İnternet connection is drop out from 2 hours .</P> Thu, 26 Sep 2024 15:19:07 GMT https://helpforum.sky.com/t5/Broadband/Having-trouble-in-internet-connection/m-p/4769980#M425298 As77 2024-09-26T15:19:07Z Re: Having trouble in internet connection. https://helpforum.sky.com/t5/Broadband/Having-trouble-in-internet-connection/m-p/4770054#M425322 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4199071">@As77</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Thu, 26 Sep 2024 16:05:13 GMT https://helpforum.sky.com/t5/Broadband/Having-trouble-in-internet-connection/m-p/4770054#M425322 Highlinder 2024-09-26T16:05:13Z