topic Re: Connected but no internet in Broadband

Connected but no internet

Joe07 — Mon, 23 Sep 2024 15:33:58 GMT

Internet keeps turning off every 10 minutes with voice light going amber then comes back again 10 minutes later

Re: Connected but no internet

Tom-W19 — Tue, 24 Sep 2024 08:57:04 GMT

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Connected but no internet

Lisa-P1987 — Thu, 26 Sep 2024 10:00:33 GMT

We are still looking to help you Joe07 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks