topic Just get us back on LINE in Broadband https://helpforum.sky.com/t5/Broadband/Just-get-us-back-on-LINE/m-p/4769335#M425184 <P>Just get us our internet and phone working we have been without it for almost a week&nbsp;</P> Thu, 26 Sep 2024 09:50:57 GMT MP16 2024-09-26T09:50:57Z Just get us back on LINE https://helpforum.sky.com/t5/Broadband/Just-get-us-back-on-LINE/m-p/4769335#M425184 <P>Just get us our internet and phone working we have been without it for almost a week&nbsp;</P> Thu, 26 Sep 2024 09:50:57 GMT https://helpforum.sky.com/t5/Broadband/Just-get-us-back-on-LINE/m-p/4769335#M425184 MP16 2024-09-26T09:50:57Z Re: Just get us back on LINE https://helpforum.sky.com/t5/Broadband/Just-get-us-back-on-LINE/m-p/4769342#M425186 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4181850">@MP16</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Thu, 26 Sep 2024 09:54:21 GMT https://helpforum.sky.com/t5/Broadband/Just-get-us-back-on-LINE/m-p/4769342#M425186 Highlinder 2024-09-26T09:54:21Z Re: Just get us back on LINE https://helpforum.sky.com/t5/Broadband/Just-get-us-back-on-LINE/m-p/4769363#M425195 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4181850">@MP16</a>&nbsp;wrote:<BR /> <P>Just get us our internet and phone working we have been without it for almost a week&nbsp;</P> <HR /></BLOCKQUOTE> <P>You're posting in a customer helps custimer community, not Sky customer services, no one at Sky would even know who you are from your post.</P> <P>&nbsp;</P> <P>Nothing will or can happen on the back of a forum post.</P> Thu, 26 Sep 2024 10:00:28 GMT https://helpforum.sky.com/t5/Broadband/Just-get-us-back-on-LINE/m-p/4769363#M425195 GD1 2024-09-26T10:00:28Z